Terms and Conditions

Returns & Exchanges

All items purchased through Goldfaden Skincare will have a 14 day, 100% money back guarantee on un-opened and unused products onle. (We cannot accept returns of products purchased from other retail outlets.) Due to the high cost of clinically tested ingredients, and factual, proven results in independent laboratory testing, Goldfaden Skincare does not issue refunds on opened products. Special Orders and Sale Items are excluded. Currently, no exchanges are accepted. Only a return can be processed, and then a new order may be issued for the item desired. We regret that original shipping costs and return freight charges cannot be reimbursed. No exchanges can be processed. When returning an item, please pack the goods securely, the same way they were shipped and keep a record of the method and date of your return shipment as we will not be responsible if the item is damaged or lost in transit back to us. Also, please include your packing slip, receipt, (or a note) with your name, phone number, and the reason for returning the product(s). We cannot accept returns on overly used products.

Products must be returned to:

Goldfaden Skincare

3816 Hollwyood Blvd

Suite 205

Hollywood, FL 33021

Should you have any questions or concerns please email customer service by emailing us here or by calling 1-888-830-9420.

Copyright Information:

Copyright 2010. No part of this website may be reproduced in any way without the written permission of Gary Goldfaden, M.D. and Goldfaden Skincare, Inc.

**These statements have not been evaluated by the Food and Drug Administration. Goldfaden Skincare products are not intended to diagnose, treat, cure, or prevent any disease.